Quick response by real people at a US-based company!
30-Day Refund & Exchange Policy
Refunds and exchanges are available within 30 days of your original purchase date. We cannot offer either after that window. A replacement does not restart or extend it.
Received the wrong item? Was it damaged/defective?
We’ll issue a FULL REFUND, OR we can resend the corrected order for FREE. Just send us your Order Number and a picture of the issue within 30 days of your original purchase date, but no need to return the shirt to us. Refunds or reorders will be processed within 5 business days.
The item doesn’t fit?
Send the item back to us in its original condition - not worn, stained, or damaged (return shipping paid by customer). Include your order number. Tell us what size you need and we’ll EXCHANGE it and resend the other size for FREE, OR we will issue a FULL REFUND of your order amount, to be processed within 5 business days of receipt of the return.
Don’t love it? Changed your mind?
If you don’t like your purchase for any reason, we’ll refund you. Send the item back to us in its original condition - not worn, stained, or damaged (return shipping paid by customer). Include your order number. We will issue a FULL REFUND of your order amount, to be processed within 5 business days of receipt of the return.
How to get it fixed
Shoot us an email at support@aspencrestoutdoors.com within 30 days of your original purchase date with your order number and a quick rundown of what went wrong. Let us know whether you’d like a refund or a size replacement. For replacements, include the size you’d like. We'll take it from there.
