Refund policy
Refund Policy
At Aspen Crest Outdoors, we want you shredding trails with gear you actually love. If something's off, we'll sort it out — no stress.
When we've got you covered
We'll refund you within 30 days of your purchase date if:
- We sent you the wrong gear
- Your item showed up damaged or defective
How to get it fixed
Shoot us an email at support@aspencrestoutdoors.com with your order number and a quick rundown of what went wrong. We'll take it from there.
Heads up on updates
We may tweak this policy from time to time without a heads-up in advance. Want the latest version? Just hit us up at support@aspencrestoutdoors.com.
Keep your gear trail-ready
Follow the washing and care instructions that came with your purchase to keep your gear performing like day one, ride after ride.